Tesla App

[shalan]

We recently bought a used tesla, and when we tried connecting it to the app it wouldn't allow us because the previous owner of the car hasn't removed it from his app, i tried contacting him but he wouldn't reply , is there a way to fix this ?

 

[PrescottAZRichard]

Contact Tesla directly with proof of ownership. Probably best to stop by a service center, but in the 'old' days you could do all that through your tesla account online by uploading docs. in the mean time keep pestering the previous owner .

 

[shalan]

Contact Tesla directly with proof of ownership. Probably best to stop by a service center, but in the 'old' days you could do all that through your tesla account online by uploading docs. in the mean time keep pestering the previous owner .

can you give me a link where i could upload the needed docs? and dw in the mean time i will keep pestering him. and thanks

 

[PrescottAZRichard]

Go to your Tesla Account page (create one if you haven't already at Tesla.com, Account under the drop down menu). See where it has 'Purchased a car from a third party in the pic? Hit add and you'll have to type the VIN. Tesla will contact you after that for the docs, at least that's how it worked a few years ago when I did it last.

 

[shalan]

Thanks everyone we contacted tesla and they fixed it.

 

[Legendary]

View attachment 192


Go to your Tesla Account page (create one if you haven't already at Tesla.com, Account under the drop down menu). See where it has 'Purchased a car from a third party in the pic? Hit add and you'll have to type the VIN. Tesla will contact you after that for the docs, at least that's how it worked a few years ago when I did it last.

Hey mate, maybe you should remove your reservation number from the picture ? You never know...