Tesla Introduces New Service Mode Features in 2024.44 Update

November 28, 2024

By Karan Singh

Not a Tesla App

Tesla has been continuously improving and adding features to its Service Mode feature, and update 2024.44 is no exception.

Tesla also recently launched Service History for vehicles. With the new additions to Service Mode and price cuts to ToolBox 3 (TB3), their in-house service software, Tesla is really pushing Service accessibility.

If you’re interested in knowing more about Service Mode in general, check out our Guide to Service Mode.

Service Mode Improvements in 2024.44

This update introduces several new Service Mode features, so we’ll break down each new feature in Service Mode for 2024.44. Thanks to @max_bracco on X, who shared these photos with us.

Brakes Panel

The Brakes Panel has been updated to allow for the diagnosis of wheel speed sensors, which were previously only accessible in TB3 while physically connected to the vehicle. In addition, information on the Electronic Parking Brake, Electronic Stability Program and iBooster (Electromechanical Brake Booster) are now available in the Brakes Panel as well.

This new panel is under Chassis > Brakes and has multiple subpanels with brake details. This update is exclusive for the Cybertruck.

Brake Burnishing Update

Brake Burnishing is a process to help condition or break in your brakes, helping to make sure you’ll get optimal performance out of them. It can also be used as regular maintenance for an EV - because you’ll rarely use your friction brakes with Tesla’s one-pedal driving.

The update to Brake Burnishing will now allow you to continue performing this service task even if the vehicle goes into reverse. Previously, any UI, including the rear-view camera, popping up would cancel Brake Burnishing and close the service window - meaning you’d have to restart.

Placing the vehicle back in drive automatically resumes the service task, which makes it easier to do so in a smaller location.

This improvement applies to all vehicles, including legacy Model S and X.

Speakers Panel and Audio Test

A Speakers Panel has become available for some vehicles to help diagnose issues with any of the internal vehicle speakers. You’ll be able to play test tones through any selected speaker or set of speakers. This could be helpful to figure out if a speaker isn’t working properly or to diagnose a rattling speaker or subwoofer.

As part of the Audio Test, you can also play specific frequencies - helping to figure out what exactly is wrong with the speaker. Previously, you’d have to use TB3 to perform this test, so it's nice to see Tesla moving things to Service Mode and increasing accessibility for owners and third-party technicians.

This new speakers panel is only available for the 2024+ Model 3, and the Model Y with the AMD Ryzen infotainment processor.

SCCM Update

The Steering Wheel Control Column (or Yoke) has received updated graphics to correctly display what you’ve got equipped in your vehicle. You’ll also be able to initiate the steering wheel/yoke swap on a Model S or Model X in this UI as required, assuming you’re swapping them.

Previously, this feature was only accessible to Tesla’s Service Technicians or through a fairly complex procedure in TB3 that required outside scripting support - well beyond the knowledge and skills of most third-party technicians who aren’t intimately familiar with TB3. This makes the procedure something that can be done by the user at home - as long as you’re following the Service Manual carefully.

This is only applicable for the Model S and Model X. The Cybertruck has a special Steer-by-Wire panel in Service Mode.

Interior Lighting Diagnostics

Not a Tesla App

The last item to get added to Service Mode is an entirely new panel for testing the ambient lighting system, which is availablle for the new Model 3 and Cybertruck. This panel allows you to diagnose and repair the vehicle’s RGB lighting. It also allows you to view the health state and run an RGB lighting addressing routine, which is required when replacing some of the lighting strips.

Earlier this summer, Tesla also added a Battery Health Test to Service Mode.

Tesla Adds Dashcam Viewer to Android App

March 31, 2025

By Not a Tesla App Staff

Paresh Panchal

In last year’s holiday update, Tesla introduced the much-needed Dashcam Viewer in the Tesla app. The feature allows owners to view Dashcam and Sentry Mode footage directly from the Tesla app, eliminating the need to review videos in your vehicle. Unfortunately, the feature was limited to iPhone users, but Tesla is now changing that.

With Tesla app update 4.43.5, Tesla is officially launching the Dashcam Viewer on Android devices.

Dashcam Viewer

The Dashcam Viewer makes it easy to access and manage your car’s Dashcam and Sentry Mode videos. Accessing videos on your phone is faster and more convenient, but it does come with a few requirements.

The Dashcam Viewer in the Tesla app allows you to view, delete, or save video clips right from your device. This should result in higher quality content being shared online and fewer videos of owners recording their Tesla’s screens with their phones.

How It Works

Dashcam footage remains stored locally on your vehicle’s connected USB drive, so Tesla isn’t streaming videos to your phone from the cloud. Instead, the videos are streamed directly from your vehicle to your phone—similar to how Actually Smart Summon delivers a live feed to your phone.

Because of this, your vehicle must be connected to cellular data or Wi-Fi for the Dashcam Viewer to work. Unfortunately, this may limit access for owners who park in underground or large parking garages where connectivity is poor.

How to Access the Dashcam Viewer

To view Dashcam and Sentry Mode footage in the Tesla app:

Navigate to Security & Drivers > Dashcam Viewer.
Wait a few moments for your phone to connect to the vehicle.

From there, you’ll be able to view, save, or delete clips right from your device.

Requirements

To use Tesla’s Dashcam Viewer, you’ll need a vehicle with MCU 2 (Intel) or higher. All models are supported except for the legacy Model S and Model X (2020 and older). However, we expect support to be added in the near future.

The legacy Model S and Model X are expected to receive support for Actually Smart Summon, which requires the ability for those vehicles to stream video to the Tesla app — the same capability the Dashcam Viewer needs. Once Actually Smart Summon is added to the legacy Model S/X, we expect those vehicles to also receive the Dashcam Viewer at the same time or shortly afterward.

The Dashcam Viewer also requires Tesla’s Premium Connectivity, which costs $9.99 per month in the U.S.

Limits

Tesla has imposed some viewing limits to prevent high data usage. The viewing limits apply to streaming video from the Dashcam Viewer or viewing live video from the vehicle’s cameras. Tesla will limit video streaming from the vehicle to 15 minutes or 1 hour, depending on your region.

Android Support

Tesla typically releases support for newer features to iPhone users since they make up the majority of users. Recently, Tesla has added more features to Android. In January, Tesla added support for ultra-wideband to Android, which added support for the improved phone key and the hands-free trunk and frunk feature.

What Is the Cybertruck's Jack Mode and How to Use It

March 29, 2025

By Karan Singh

Not a Tesla App

Did you know the Cybertruck’s air suspension automatically levels the truck, even while it’s asleep? This is a great feature, especially for camping or off-road adventures. However, it can be an issue when lifting a wheel to change a tire.

Fortunately, there’s a solution: Jack Mode.

Jack Mode

Jack Mode is made for jacking up the truck and prevents the Cybertruck from self-leveling.

To enable Jack Mode, you’ll first need to set the Ride Height to Medium from Controls > Dynamics > Ride Height. You can also set it from the Tesla app by navigating to the Controls section and sliding up until you see Ride Height. This will give you enough clearance for most jacks to get under the truck and lift it.

You can also activate Jack Mode in Low or High, but Tesla recommends a Medium ride height for best control of the vehicle and sufficient tire clearance to safely remove and reinstall the tire. However, once the vehicle is in Jack Mode, the Ride Height cannot be changed.

Next up, go to Controls > Service > Jack Mode to enable Jack Mode. The vehicle will warn you that Jack Mode is enabled and can either be disabled by pressing the button again or by putting the vehicle into drive.

For the duration that Jack Mode is active, it is safe to lift your Cybertruck, even on one side only. It will not self-level for the duration that Jack Mode is enabled.

Automatic Jack Mode

Jack Mode can also activate automatically to protect the suspension from potential damage. For example, if the vehicle’s bumper is resting on a curb, Jack Mode may engage on its own.

Once the obstacle is cleared, or if you shift into Drive or Reverse, Jack Mode will automatically be disabled.