In a notable deviation from its typical media strategy, Tesla has issued a pointed rebuttal to a recent Washington Post article criticizing Autopilot. This response is rare for Tesla, which generally remains silent in the face of media critique. The company's statement begins emphatically: "While there are many articles that do not accurately convey the nature of our safety systems, the recent Washington Post article is particularly egregious in its misstatements and lack of relevant context."
According to Tesla, the misrepresentation starts in the story's second paragraph. The Post states the driver of a Tesla who caused a crash in Key Largo in 2019 said he was “driving on cruise,” but that wasn’t the end of his statement. He continued, “I expect to be the driver and be responsible for this.” The Post had the driver's statements to police, reports, and statements made in litigation supporting that claim.
The company points out that the Tesla driver in this 2019 incident settled with the crash victims, acknowledging individual responsibility. Tesla also highlights that Autopilot restricted the vehicle's speed to 45 mph, but the driver manually maintained a higher speed, which requires pressing the accelerator pedal. This was a critical factor in the crash.
Refuting Misleading Allegations
Tesla refutes several allegations in the Washington Post article, clarifying that the lawsuit regarding the Key Largo crash does not mention driver complacency or the so-called "Operational Design Domain." The company also notes that the driver involved in the collision admitted to his responsibility, countering claims of over-reliance on the Autopilot system.
The company emphasizes the role of driver responsibility, even when Autopilot is active. The company states that while Autopilot is a Level 2 driver-assist system, it requires the driver to always be in control and attentive. Tesla also mentions advanced safety measures like torque-based (the nag) and camera-based monitoring systems to ensure driver engagement.
Challenging Media Bias
Tesla's statement challenges what it perceives as biased and incompetent media reporting. The company argues for the necessity of balanced reporting that acknowledges both the potential and limitations of advanced driver-assistance systems.
Addressing the safety concerns, Tesla provides compelling statistics: In the 4th quarter of 2022, there was one crash for every 4.85 million miles driven with Autopilot engaged, compared to one crash every 1.40 million miles without Autopilot. This data, Tesla argues, demonstrates that Autopilot significantly enhances safety, contradicting the narrative presented in the Washington Post article.
Concluding its response, Tesla reaffirms its commitment to road safety and technological innovation. The company expresses its willingness to collaborate with global regulators to enhance safety on the road further.
This detailed response from Tesla underscores the importance of comprehensive and balanced media coverage, especially when discussing advanced technologies like Autopilot. However, does Tesla have the time, patience, or resources to combat all the adverse, biased reporting against it? It may have no choice but to correct misconceptions and highlight its dedication to improving automotive safety.
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The Cybertruck has now celebrated its first Halloween, and owners did not disappoint in coming up with clever and unique decorations for their stainless steel trunk. Make sure you’ve got whatever is left of your candy nearby cause we’re going in.
Aliens
Up in the hero image to get us started - the Cybertruck is really a piece of alien technology. At least, that’s how it appears when it first arrives in town. So, why not celebrate the alien-ness of the Cybertruck to North American roads? We love it.
Spooky
@jayvee10x over on X put together this fantastic display for Halloween and included their Cybertruck! The Cybertruck would definitely be a good vehicle of choice to take on zombies and walking skeletons.
By @jayvee10x.
@jayvee10x
Halo
TeslaKen over on the Cybertruck Owner’s Club forums put together this outstanding Cosplay of Master Chief from Halo, and wrapped up his Cybertruck to look like a Warthog. Probably one of the coolest costumes we’ve seen so far.
By TeslaKen on the CT Owners Club
TeslaKen
Jaws
Sometimes, all you need to do to get a scare is to show some nice sharp teeth. The smoke machine just completes the look with the red glow.
Fangs!
Not a Tesla App
More Aliens
Terry Stach and Robert Martin captured some aliens in their trucks. Best to keep an eye on these ones, lest they whisk you away in their Cyber-UFO. Just watch out though, because @brandtsla over on X is being chased by that UFO!
The Cyberbeast’s logo is the three-headed hound that guards the gates of hell - Cereberus. Turns out that S.E. Robinson let the dogs out. Our favorite, all things said. Maybe a smoke machine and some red lights to complete the look though! Oh wait, he’s got that too!
The Cybertruck makes an incredible canvas for Halloween decorations, and we’re eager to see even more creative ideas emerge as it heads into its second Halloween season next year.
While this isn’t exactly a feature most users will see often, Tesla has added some features that should help technicians know more about a vehicle’s history. Best of all, while Service History is aimed at technicians, it’s also accessible by any Tesla owner.
So, grab your wrench, and let’s take a detailed look at Tesla’s new Service History.
Service History
Service History is a new feature in Tesla’s Service Mode that tracks all the maintenance a vehicle has received. Technicians are prompted to use Tesla’s Correction Codes, which define the repair that took place and then provide an optional timestamp for the repair being completed. In short, it’s a way to keep track of repairs and services within the vehicle. This should make it easier for technicians to solve issues by being aware of the vehicle’s history.
Service History is accessible directly on the main panel of Service Mode. While Tesla already has internal tools to access a vehicle’s history, the real benefit will be when the vehicle is serviced by different technicians. For example, a local tech could now be services that Tesla serviced performed and vice-versa.
Service history is also permanent and stays with the vehicle. Once entries are added, they cannot be edited or removed, so there’s no tampering with a vehicle’s service history.
You can see the new Service History option on the bottom right.
Mahtava
These timestamped history logs are permanently saved to your vehicle and are accessible by Tesla and anyone else who can put their car into Service Mode. If you want to take a peek and are on 2024.38 or higher, you can follow our Guide on Service Mode here.
Entering a Service Item
When entering a new Service History entry, you’re given a few options, including a Correction Code. Tesla maintains a list of Correction Codes for pretty much everything under the sun, from a full-out swap of the battery pack or one of the motors to things as simple as replacing the wiper blades or adding windshield washer fluid.
Technicians servicing Tesla vehicles will have the option to indicate whether they’re a first-party doing the work (Tesla Service), a qualified third-party independent repairer, or an unknown—like the vehicle owner themselves.
The pop-up that displays when you open Service History.
Mahtava
If you’d like to add an entry yourself, you can give it a try, as it’s pretty straightforward. You can select a Correction Code for something you’d normally DIY, like adding washer fluid. You can then select a timestamp, which is optional, and then select what type of repairer you are - first party, qualified third party, or other.
The Record Service Menu.
Mahtava
Expanding Service History
Tesla’s new Service History is a really interesting idea. It puts third-party technicians and vehicle owners on equal ground, with everyone having access to a vehicle’s history. It’s also going to be useful for owners to keep track of simple tasks like tire rotations, wiper blade replacements, low-voltage battery replacements, and more.
Service History also helps solve the issue of Tesla not being able to effectively track vehicle services done by qualified third-party repair shops, who often won’t push the vehicle correction codes via Toolbox 3.
Instead, this allows even unfamiliar repair technicians an easy-to-see and easy-to-use solution to log and diagnose potential issues quickly.
We’d love for Tesla to make Service History even more accessible, potentially moving it out of Service Mode, which only a small percentage of owners will ever go into.
It’d be useful if Tesla moved certain options into the main Controls > Service area, allowing vehicle owners to add simple things like adding windshield wiper fluid. For more complex changes, Tesla could ask owners to enter Service Mode, and remind them that all entries are permanent and can not be changed or removed, even by Tesla.