Tesla gains four spots in Consumer Reports' reliability survey

Tesla moves up five ranks in CR's reliability survey

ConsumerReports

Consumer Reports released its annual reliability report, placing Tesla 19th out of 24 car brands. The publication continues to offer harsh reviews for Electric Vehicles placing the entire sector as the second least reliable choice for a vehicle, just ahead of full-size pickups. While this review certainly generated a lot of attention, it is entirely predictable.

Until recently, Tesla was practically the lone player in the EV space, and now automakers are rushing to get an electric car with their brand on the road as quickly as possible. But, of course, any product rushed to market will have issues, and a vehicle is a complex piece of technology and machinery that will show those issues 10-fold.

Big Drops By New EV Manufacturers

For example, Hyundai and Chevrolet, which have significantly pushed into the EV marketplace, dropped in year-over-year rankings. Chevrolet dropped ten spots, and its Volt is listed as the fifth least reliable car. At the same time, Hyundai's Kona comes in ninth. Mercedes Benz dropped to last place in reliability. Consumer Reports blames its drop on EV production as well. Ford is now ranked 18th, as many consumers reported issues with the Mustang Mach-E.

Jake Fisher, a senior director at Consumer Reports, told CNBC, "The automakers are using EVs as a technological testbed for whatever new technology they want to try out. By having all this new technology, there's a lot of potential problems with them."

Tesla Takes Unnecessary Criticism

Fisher's comment begs the question, why are full-size pickup trucks so unreliable? They've been around for a long time. However, the majority of media outlets are aimed at Tesla. Take Bloomberg as an example; it used Tesla in its headline despite their ranking actually improving and the company being ahead of five other brands when it comes to reliability, including Chevrolet (20), GMC (21), Volkswagen (22), Jeep (23), Mercedes-Benz (24).

Consumer Report collects data from consumers of more than 300,000 vehicles. There were 2,000 owners of Teslas included in the survey. Model 3 received an average reliability ranking, but Models S, X and Y ranked below average.

Hybrids Are Not the Answer

On the flip side, Fisher then promotes hybrids as the most reliable vehicles, "Today's hybrids are just as quiet and just as quick and nice to drive as the normal versions. The reliability of electric vehicles is not great. In fact, the majority are actually below average."

This comment is perplexing. EVs removed all of the components that can go wrong with ICE cars. Over the summer, Elon Musk tweeted, Time to move on from hybrid cars. That was a phase. That's a nicer way of saying what he's reportedly called hybrids in the past, "an amphibian in a transition from dinosaurs to mammals." Consumer Reports says that 1 in 3 consumers want a hybrid as their next vehicle.

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Tesla Holiday Update Wishlist - Tesla App Edition

@niccruzpatane

So, with Halloween all squared away, the next big holiday coming up is Christmas. Each year, Tesla releases a big Holiday update packed with features. Last year’s update included some awesome features, including alternate routes, the Vision upgrade for Park Assist, Speed Cameras and Traffic Light icons, and the Automatic Blind Spot indicator, among others.

We already know that update 2024.44 - the Holiday Update Branch - is coming with Blind Spot Monitoring while Parked, Supercharger Improvements, and more. But, we’ve got a ton of good ideas that we hope will make the list, so put down your pumpkin spice, and grab your egg nog. It’s the holidays, and it’ll be Cybertruck’s first Christmas, so let’s celebrate!

Apple Watch App

First up—the Apple Watch app. This has been a highly requested feature over the past couple of years, and it looks like Tesla is listening. Tesla has apparently already begun development to support the Apple Watch in app update 4.38, so we’re expecting this to arrive as part of the big Holiday update. We’d love to see an equivalent app for Android-based watches, too.

Phone Left on Charger Alert

It’s easy to forget your phone inside of the vehicle, especially if it’s on the phone dock. A simple app alert that a phone has been left in the vehicle would be really useful. Tesla could potentially even tell the difference between a driver’s phone and a passenger’s phone, depending on the vehicle’s profile being used or which doors were open and closed.

Either way, just receiving an app notification if a phone is left in the car would be really useful, especially since your phone is your car key.

Light Show Support

Tesla Lightshows are great, but they could be made even better with Tesla app support. At the very least, it’d be great to be able to start/schedule or stop a light show from the app.

To really make light shows shine, Tesla could add the ability to create a light show directly from the app. Right now creating a light show involves using the open-source app xLights on a computer, so a simplified version of it running in the app would make it accessible to a lot more users.

Precondition Battery Button

Similar to an in-vehicle preconditioning button for 3^rd party chargers, the Tesla App should also have a button to precondition the battery. This will make it easy for users, especially those who don’t have home charging – to get their vehicles ready for DC Fast Charging before departing.

Garage Door Controls

Tesla owners with HomeLink can control their garage doors directly from the vehicle. However, the Tesla app currently only allows users to open the first programmed garage door and doesn’t give the user access to any of the other programmed doors. Adding the option to choose which garage door to open via the HomeLink button would be a valuable addition—especially useful when paired with Actually Smart Summon.

Drive Stats

While Tesla already records and displays charging sessions in the app’s Charge Stats section, it’d be really helpful if Tesla also added the ability to record drives. That way, you could easily track how much your vehicle was driven on a particular day, week, or over the course of the year.

If you have any other suggestions, let us know in our forums. Who knows, some Tesla product managers may even be listening.

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Tesla Adds Interest-Free Payment Plan to Tesla Shop - FSD Payment Plan Next?

Not a Tesla App

Tesla has added payment plan options to its shop items for the first time. They’ve partnered with Klarna, a deferred payment provider, to spread the cost of items across multiple payments. For now, this appears to be limited to the Tesla Shop in the United States—no support for other regions quite yet.

Payment Options

Klarna’s primary payment option allows buyers to get 0% APR for 6 weeks, with 4 payments. The payment schedule is essentially one payment every two weeks for whichever product you buy - enabling you to buy now, and pay later with 0% financing.

For example, the payment schedule for the $420 Wall Connector is evenly divided into four portions. Of course, you’d also have to pay for shipping and taxes, both of which will be included in your first payment.

For some of Tesla’s more expensive Shop options - like the Cybertent, this could be a fantastic means for some owners to pick up something more expensive without having to worry about interest charges on their credit card.

Klarna also offers some other payment schedules, which do have interest. While these are far more expensive and are more like credit cards, they still provide buyers a means to buy now and pay over time. These are all open loans as well, so you can pay them down at a faster rate, thereby reducing the overall interest.

FSD Payment Options?

We’d love to see an equivalent payment option available for Tesla’s FSD purchase, which is currently $8,000, even if it's bought after the vehicle purchase. The high upfront cost is likely one reason why Tesla’s FSD subscription is so popular.

It’s likely that purchasing FSD is much more popular at the time of vehicle purchase, as owners can roll the cost of FSD into their financing rather than paying the full $8,000 later on.

IPO Filing

Interestingly enough, along with today’s news that Klarna is working with Tesla, Klarna has also filed for an IPO in the United States. It is one of the first financial tech (FinTech) companies to file for an IPO in 2025 and, interestingly, one of the first European companies to conduct an IPO in the United States.

For those who trade in the financial sector, this will be one to watch—Klarna was valued at around $46 billion in 2021 and is now valued at approximately $15 billion. Partnering with a large and well-known brand like Tesla could uplift Klarna, but that’s all financial speculation.

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