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Thats where I have them but when I plug my USB C drive in, nothing happens. Screen remains black. I have the .img file and the 2 bin files in the root. The drive is formatted as FAT32. Plug it in, nothing happens.

can you share the downgrade file?

Tried this but when I plug in my USBC device with the file, the system upgrade check box never comes up on the screen. Can the files be in the root of the drive or do they need to be in a folder?

I have exactly the same Catronics device as you in my 2023 Model Y. AMD chip, 9 inch display. I am happy to try whatever file they sent you. Alternatively, please share how you contacted them to get such a fast response. Thanks!